Contact Us
We are here to help.
Our customer support team is available to answer your questions, help with orders, process refunds, and address any concerns about Glyco Harmony.
Customer Support
Email: support@glycohormony.com
Response time: Within 1 business day (Monday to Friday)
Hours: Our team monitors email 9 AM to 6 PM Eastern Time, Monday through Friday
What to Include in Your Message
To help us assist you as quickly as possible, please include the following information when contacting customer support:
- Your full name (as it appears on your order)
- Your order number (if applicable)
- The email address you used at checkout
- A clear description of your question or concern
Common Topics
Order Status & Tracking
If you need help tracking an order or want to update your shipping address, please email us with your order number. Most order-related issues can be resolved within one business day.
Refund Requests
To initiate a refund under our 60-day money-back guarantee, email us with your order number and a brief note. See our refund policy for full details on the refund process.
Product Questions
If you have questions about ingredients, dosage, or whether Glyco Harmony is right for your specific situation, we recommend reviewing our FAQ section first. For personalized medical advice, please consult your healthcare provider.
Shipping Issues
For damaged packages, missing items, or delivery problems, contact us within 7 days of delivery with photos when applicable. See our shipping policy for full details.
Bulk & Wholesale Inquiries
For bulk orders or wholesale inquiries, please email us with details about your business and intended order volume.
Important Reminder
Our customer support team can answer questions about your order, refunds, shipping, and general product information. We cannot provide personalized medical advice. If you have questions about whether Glyco Harmony is appropriate for your health situation, please consult a qualified healthcare provider.
Mailing Address
For physical mail, please contact us by email first at support@glycohormony.com to receive our current return or correspondence address.