Privacy Policy
Last updated: June 13, 2026
This Privacy Policy describes how Glyco Harmony ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at glycohormony.com (the "Site") or purchase our products. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect information you provide directly to us when you make a purchase, sign up for our email list, or contact our customer support team. This information may include:
- Name and contact information (email address, phone number, mailing address)
- Billing and shipping information
- Payment information (processed securely through our payment processor)
- Order history and product preferences
- Communications with our customer support team
- Survey responses or product feedback you choose to provide
2. Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type and version, operating system, and device identifiers
- Pages viewed, time spent on pages, and referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending order confirmations, shipping updates, and other transactional emails
- Sending marketing communications (only with your consent)
- Improving our website, products, and customer experience
- Detecting and preventing fraud or abuse
- Complying with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our Site. These services may collect information about your visits using cookies and similar technologies.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We work with trusted third-party service providers (payment processors, shipping carriers, email service providers) who help us operate our business. These providers are contractually obligated to protect your information.
- Legal requirements: We may disclose information if required by law, court order, or governmental regulation, or to protect the rights, property, or safety of our company, customers, or others.
- Business transfers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through industry-standard SSL encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Object to certain processing of your information
To exercise any of these rights, please contact us at support@glycohormony.com.
8. Children's Privacy
Our Site and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.
9. International Users
Our Site is operated from the United States. If you access our Site from outside the United States, your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the "Last updated" date at the top.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: support@glycohormony.com
Website: https://glycohormony.com